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Glyde Bus — Privacy Policy

Effective Date: November 2025

Glyde Bus (“we,” “our,” “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and protect your information when you request a quote, submit a form, or use our services.

1. Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Phone number

  • Pickup and drop-off locations

  • Group size and trip details

  • Any messages or notes you submit

If you contact us through Facebook, Instagram, or advertising forms, we may also receive information provided through those platforms.

2. How We Use Your Information

We use your information to:

  • Provide quotes for transportation services

  • Contact you about your booking or inquiry

  • Follow up on customer service requests

  • Send updates related to your trip

  • Improve our services and marketing

We do not sell or share your personal information with third-party marketers.

3. Sharing With Third Parties

We may share your information only with:

  • Insurance carriers (for certificates if requested)

  • Affiliates or partner operators who may assist in fulfilling your trip

  • Platforms like Facebook/Meta for lead delivery

Any partners involved in fulfilling your transportation request are required to keep your information confidential.

4. Data Storage & Security

We take reasonable measures to protect your information from unauthorized access, including encryption, secure servers, and restricted access.

Your information is stored in secure CRM systems used by Glyde Bus (e.g., HubSpot, Meta Lead Forms, or similar tools).

5. How Long We Keep Your Information

We retain customer information only as long as necessary to:

  • Provide quotes

  • Complete bookings

  • Maintain business records

You may request deletion at any time.

6. Your Rights

You may request:

  • Access to your data

  • Correction of inaccurate information

  • Deletion of your personal data

To make a request, email:
info@glydebus.com

7. Contact Us

If you have any questions about this Privacy Policy, please contact:

Glyde Bus
info@glydebus.com
(844) 459-3329
www.glydebus.com